Can you call? Can you see their grades? What’s a parent to do?
You’ve dropped off your student at their new UBC residence building or waved goodbye in the airport terminal and suddenly they’re on their own—and so are you. But what if they encounter challenges? What if they need your help? What is a parent or guardian to do?
A balanced approach
It’s widely acknowledged among mental health professionals that the following parenting approaches can hinder youth from developing into independent, resilient adults:
- Helicopter parenting—flies in at the first sign of trouble.
- Snowplow parenting—clears their student’s path of all obstacles.
Rather, healthy development depends significantly on youth having opportunities to solve problems, overcome obstacles and take reasonable risks independently, without parental intervention.
But you don’t want to step out of the picture entirely.
So what is a balanced approach to distance parenting your university student, which empowers them to discover their independence, resilience and agency, while making sure they know they can turn to you for support when needed?
While there’s no magic formula, here are some pointers to help you address a few common issues.
Missed messages
Especially in the first few months at university, you might feel like you’re not hearing from your student as often as you’d like and/or they’re not responding to your messages or phone calls as quickly as you’d hoped.
This situation is very common and totally normal, with all the competing demands on a student’s time and attention while they’re getting used to the pace and demands of life at university.
Try this
Make a communication plan
Before they leave or early in the year, develop a communication plan with your student to agree on:
- How often to communicate
- Who will initiate
- What the best method is (i.e., text messages, WhatsApp messages, audio calls, video calls, etc.)
- How quickly they should reply to you and vice versa
- What kind of topics are up for discussion (i.e., grades, money, wellbeing, social life, etc.).
Do your best to make the plan a collaborative effort. If your student helps develop the plan and feels a sense of ownership over it, they’ll be more likely to stick to it.
Give them space
Life at university is involved and complex, with a lot to navigate. Students are often caught up with numerous competing demands and don’t always have the time, attention or energy to reply right away or take every call.
It’s perfectly normal if you’ve messaged or called and they don’t get back to you right away. Consider giving them a bit longer to reply than you might prefer.
Remember that university is a time of self-discovery and a great opportunity for your student to exercise their own agency, freedom and judgment—and discover more about what it means to be a responsible adult. Giving them space supports their journey into adulthood.
Venting time
Get ready for it. You’re bound to get at least one phone call home that involves your student venting about one (or more) issues, whether it’s a conflict with a roommate or neighbour, a difficult class or assignment, or any mix of the challenging emotions that come along with their university adventure.
But remember, venting is literally a way to release pressure—to blow off some steam. It is not necessarily a request for you to jump in and solve the problem for them.
Try this
Instead of diving in with a solution, ask the following question at some point in the conversation:
“Would you like me to listen to you, or would you like me to listen and offer advice?â€
Note that this question doesn’t ask “would you like me to solve the problem for you?â€
Asking the question about what kind of support your student would like keeps them in the driver’s seat; it tells them that the direction of the conversation is in their hands.
Grades
Grades at UBC are communicated directly to students and, like all of your student’s personal information and records, they are protected by BC’s Freedom of Information and Protection of Privacy Act (FIPPA).
If your student is reluctant to share their grades, there could be many reasons, which may or may not be an indicator of how well they are performing.
Try this
Discuss your expectations early: Have a conversation before they leave for UBC, or early in the year, to establish that you expect to see and discuss grades at the end of each term. That way, when you ask later, it’s the natural outcome of that agreement, rather than prying into their affairs.
Keep it neutral: When you ask to see or discuss their grades, try to keep a neutral tone, so your student knows the conversation is about helping them measure and track their progress, rather than about judgment, criticism or failed expectations.
Having said all that, there is a way for parents to directly access some records, such as a student’s grades, if the student submits a third-party authorization to the university.
Substance use
An important conversation to consider having with your student is about substance use—alcohol, cannabis, nicotine and other substances—no matter how challenging, to discuss expectations and risks.
It’s recommended to have a conversation with your student about this subject, no matter how challenging, to discuss expectations and risks.
- Learn more about alcohol, cannabis and nicotine
- Learn more about substance use and harm reduction
When to lean in
Maybe your student hasn’t returned your calls. Maybe you’ve got a feeling that something’s up. Whatever the case, there is a role for parents in ensuring the health, wellbeing and safety of their student.
First and foremost, learn more about the resources available at UBC and in the community, and encourage and advise your student on how to access relevant resources directly.
By coaching them to seek the supports and resources they need, you’ll help reinforce and strengthen their resilience and self-efficacy, both of which are essential qualities for success at university and in the future.
Resources at UBC
- Learn about health and wellbeing resources at UBC, including our counsellors in residence, and consider sharing them with your student.
- Read I’m worried, my student isn’t replying to learn more about what you can do if you’re concerned
- Learn more about the student residence team.
Know where to find help
Take some time to familiarize yourself with these UBC resources: