Cancellations
Refer to the details below for information about residence cancellation fees and possible fee exemptions.  Â
Please see the refunds page for more information about refund options and processing times. All cancellations must be completed through the Online Service Centre.
Submit a cancellation
On this page
Cancelling before your move-in date
Winter Session Contract
First Year: Orchard Commons, Place Vanier and Totem Park
Upper Year: Fairview Crescent, Ponderosa Commons (Cedar House), Ritsumeikan-UBC House and Walter Gage.
Term 1 cancellation details
- $50 residence application fee is non-refundable.
- $250 Residence Allocation Process Deposit (if applicable) will be refunded if a cancellation request is received no later than May 1.
- May be subject to additional $400 cancellation fee from July 1 to July 31.
- From August 1 until scheduled move-in date, cancellations will be subject to a cancellation fee of either: $950 if you have not paid a Residence Allocation Process deposit; or $700 if you have paid a Residence Allocation Process deposit.
- You may qualify for a fee exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
To request an exemption from the cancellation fees, acceptable evidence and notice of cancellation must be received online by the day before the move-in date noted on the Residence Acceptance Confirmation. Acceptable evidence must also be submitted by email to information@housing.ubc.ca. Your request for exemption will then be reviewed and the decision provided to you by email. Â
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Winter Break Residence Closure – Winter Break Residence Closure (
Term 2 cancellation details
- $50 residence application fee is non-refundable.
- $250 Residence Allocation Process deposit (if applicable) will be refunded if a cancellation request is received no later than May 1.
- Additional $400 fee for cancellations between November 15 and December 15.
- From Dec. 16 until scheduled move-in date, residence cancellations will be subject to a cancellation fee of either: $950 if you have not paid a Residence Allocation Process deposit; or $700 if you have paid a Residence Allocation Process deposit.
- You may qualify for a fee exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
To request an exemption from the cancellation fees, acceptable evidence and notice of cancellation must be received online by the day before the move-in date noted on the Residence Acceptance Confirmation. Acceptable evidence must also be submitted by email to information@housing.ubc.ca. Your request for exemption will then be reviewed and the decision provided to you by email. Â
Year Round Contract
Brock Commons, Exchange, Fraser Hall, Iona House, Marine Drive, Ponderosa Commons (Arbutus, Maple, Oak and Spruce Houses).
Cancellation details
- $50 application fee is non-refundable.
- You may be required to pay a cancellation fee equal to the acceptance deposit amount. For additional details, please refer to Section 1.11 and Appendix III in the Year Round Residence Contract.
- You may qualify for a fee exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
To request an exemption from the cancellation fees, acceptable evidence and notice of cancellation must be received online by the day before the move-in date noted on the Residence Acceptance Confirmation. Acceptable evidence must also be submitted by email to information@housing.ubc.ca. Your request for exemption will then be reviewed and the decision provided to you by email. Â
Thunderbird
Cancellation details
- $50 application fee is non-refundable.
- You must provide at least 30 days written notice to Student Housing and Community Services of your intention to vacate the accommodation. Submit notice via the Online Service Centre. Please refer to your Residence Contract for further information about cancellations and refunds.
- If you cancel before the move-in date noted on your Residence Acceptance Confirmation, you will be charged 30 days of residence fees. The daily residence fee rate is calculated by dividing the monthly residence fees by 30.
- You may qualify for a fee exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
To request an exemption from the cancellation fees, acceptable evidence and notice of cancellation must be received online by the day before the move-in date noted on the Residence Acceptance Confirmation. Acceptable evidence must also be submitted by email to information@housing.ubc.ca. Your request for exemption will then be reviewed and the decision provided to you by email. Â
Acadia Park Residential Agreement
Cancellation details
- $50 application fee is non-refundable.
- If you cancel fewer than 45 days previous to the move in date noted on your Residence Acceptance Confirmation, you will forfeit your security deposit.
- You may qualify for an exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
Acadia Park residents can submit a cancellation request and apply for a fee exemption using the Online Service Centre. Acceptable documentation is required before the move in date noted on your Residence Acceptance Confirmation.
Green College & St. John’s College
Cancellation details
- $50 application fee is non-refundable.
- May be subject to a cancellation fee equal to the acceptance deposit amount.
- You may qualify for a fee exemption if you can demonstrate:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
To request an exemption from the cancellation fees, acceptable evidence and notice of cancellation must be received online by the day before the move-in date noted on the Residence Acceptance Confirmation. Acceptable evidence must also be submitted by email to information@housing.ubc.ca. Your request for exemption will then be reviewed and the decision provided to you by email. Â
Summer Residence & Summer Stay Through Contract
Cancellation details
- $50 application fee is non-refundable.
- $150 cancellation fee applies unless written notice is received 22 days prior to the move-in date shown on your Residence Acceptance Confirmation.
- Refunds are processed using the initial method of payment.
- After moving in, 30 days notice is required to cancel.
Early Arrival
Contact Student Housing and Community Services. Students who need to arrive early should consider booking short-term accommodation.
Cancellation details
- Reservations will be charged unless cancelled by July 31, regardless of whether or not the room is occupied.
- Payments will be refunded only if proof of non-acceptance to UBC is provided.
Cancelling after your move-in date
Winter Session Contract
Totem Park, Place Vanier, Orchard Commons, Ritsumeikan House, Ponderosa Commons (Cedar House), Walter Gage, Fairview Crescent
Cancellation details
You will be subject to a termination fee. The termination fee is equal to 25% of your total residence fees or the remainder of your residence fees from the time you check out, whichever is less. For additional details, please refer to Section 1.14 in the Winter Session Residence Contract.
Year Round Contract
Brock Commons, Exchange, Fraser Hall, Iona House, Marine Drive, Ponderosa Commons (Arbutus, Maple, Oak and Spruce Houses).
Cancellation details
You will be subject to a termination fee. The termination fee is equal to 25% of your total residence fees or the remainder of your residence fees from the time you check out, whichever is less. For additional details, please refer to Section 1.12 in the Year Round Residence Contract.
Thunderbird
Cancellation details
You must provide at least 30 days written notice to Student Housing and Community Services of your intention to vacate the accommodation. Submit notice via the Online Service Centre. Please refer to your Residence Contract for further information about cancellations and refunds.
Supporting documents for all contract types
If supporting documents are required as part of your cancellation, here is what you need:
- Program Completion—provide a letter from your faculty advising office confirming the date you are expected to complete your degree requirements.
- Work term placement—provide a letter from your co-op office confirming the dates of your work term.
- Go Global Student Exchange Program—provide a letter from the Go Global office confirming the dates of your exchange program.
- Teaching practicum—provide a letter from the Teacher Education Office confirming your practicum dates.
- Graduate Students—provide a copy of your program completion and closure date memo from the Faculty of Graduate Studies.
For more detailed information about cancellations and refunds, please refer to your Residence Contract.