To comply with privacy laws, UBC will not release information regarding an applicant/resident to anyone unless the applicant/resident provides written consent.
Parents & family members: If you are concerned about your student’s health or safety, if your student hasn’t returned your calls, or if your student is having a difficult time transitioning to life at UBC, learn more about what you can do and how we can help.
How to contact us
Due to COVID-19, the Student Housing Main Office is closed to in-person inquiries until further notice. However, during regular business hours, we remain open for phone and email inquiries.
Year Round Residence Front Desks remain open for phone, email, or in-person inquiries around the clock. We strongly recommend phone or email inquiries to help maintain the health of our staff, residents, and the UBC community.
- Student Housing and Community Services Main Office
2205 Lower Mall
Vancouver, B.C. V6T 1Z4
Regular Hours: Weekdays 8:15 am–5 pm (closed statutory holidays)
Fax: 604.822.6935
- General Inquiries | Winter Session | Residence Meal Plan
Email | Tel: 604.822.2811 | Winter Session Residence
Email | Tel: 604.822.2812 | Year Round Residence
Email | Tel: 604.822.2812 | Summer Session Residence
- Student Family Residence
Email | Tel: 604.822.4411
Send maintenance requests using the Online Service Centre.
Residence contacts & mailing addresses
Contact information for residence front desks and Residence Life Managers, plus residence mailing addresses.
Acadia Park
- General Inquiries
2707 Tennis Crescent
Vancouver, B.C.
Email | Tel: 604.822.4411 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001 - Emma Chartrand, Residence Life Manager
Email | Tel: 604.822.6389 - To send/receive mail:
Resident name
Unit number and street name (see below)
Vancouver, B.C.
Postal code (see below)- Acadia House V6T 1R9
- Fairview Place V6T 2E2
- Melfa Road V6T 1N4
- Melfa Lane V6T 2C5 (odd numbered units)
- Melfa Lane V6T 2C6 (even numbered units)
- Montgomery Place V6T 2C8 (odd)
- Montgomery Place V6T 2C7 (even)
- Pearkes Lane V6T 2C3 (odd)
- Pearkes Lane V6T 2C4 (even)
- Point Grey V6T 1R9
- President’s Row V6T 1L5
- Sopron House V6T 1R9
- Spirit Park V6T 1X7
- Tennis Crescent V6T 2C1 (odd)
- Tennis Crescent V6T 2E1 (even)
- Yalta Place V6T 1L7 (odd)
- Yalta Place V6T 2C2 (even)
Brock Commons – Tallwood House
- General Inquiries
5960 Student Union Blvd.
Vancouver, B.C. V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.1181 - Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444 - To send/receive mail:
Resident name
Room number
Brock Commons – Tallwood House
5960 Student Union Blvd.
Vancouver, B.C. V6T 1Z1
Exchange
- General Inquiries
5960 Student Union Blvd.
Vancouver, B.C. V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.1181 - Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444 - To send/receive mail:
Resident name
Room number
Exchange Residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Fairview Crescent
- General Inquiries
2707 Tennis Crescent
Vancouver, B.C.
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001 - Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959 - To send/receive mail:
Resident name
Unit number, Fairview Crescent
Vancouver, B.C.
V6T 2B8 (odd numbered units)
V6T 2B9 (even numbered units)
Fraser Hall
- General Inquiries
2550 Wesbrook Mall
Vancouver, B.C.
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001 - Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959 - To send/receive mail:
Resident name and room number
Fraser Hall Residence
2550 Wesbrook Mall
Vancouver, B.C. V6T 1Z1
Green College
- General Inquiries
6201 Cecil Park Road
Vancouver, BC V6T 1Z1
Email | Website | Tel: 604.822.6067 | Fax: 604.822.8742 - Hours: Weekdays 9 am–noon and 1 pm–4 pm (closed statutory holidays)
Iona House
- General Inquiries
5960 Student Union Blvd.
Vancouver, B.C. V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.1181 - Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444 - To send/receive mail:
Resident name
Room number
Iona House
5960 Student Union Blvd.
Vancouver, B.C. V6T 1Z1
Marine Drive
- General Inquiries
2205 Lower Mall
Vancouver, B.C. V6T 1Z4
Email | Tel: 604.822.2811 (Winter Session)
Email | Tel: 604.822.2812 (Year Round)
Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.827.3242 | Fax: 604.827.3277 - Amy Stewart, Residence Life Manager
Email | Tel: 604.827.3200 - To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Marine Drive Residence
2205 Lower Mall
Vancouver, B.C. V6T 1Z4
Orchard Commons
- General Inquiries
6363 Agronomy Road
Vancouver, B.C. V6T 1Z4
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.827.2778 | Fax: 604.822.6935 - Linzi Wong, Residence Life Manager (Bartlett House)
Email | Tel: 604.827.4047 - Joe Stevens, Residence Life Manager (Braeburn House)
Email | Tel: 604.827.4266 - To send/receive mail:
Resident name, room number, house name
Orchard Commons
6363 Agronomy Road
Vancouver, B.C. V6T 1Z4
Place Vanier
- General Inquiries
1935 Lower Mall
Vancouver, B.C. V6T 1X1
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.2642 | Fax: 604.822.2636 - Charlene Chia, Residence Life Manager (North)
Email | Tel: 604.822.6832 - Mason Margotta, Residence Life Manager (South)
Email | Tel: 604.827.1462 - To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Place Vanier Residence
1935 Lower Mall
Vancouver, B.C. V6T 1X1
Ponderosa Commons
- General Inquiries
2205 Lower Mall
Vancouver, B.C. V6T 1Z4
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.2708 | Fax: 604.822.3939 - Lyndon Duncan, Residence Life Manager
Email | Tel: 604.822.2673 - To send/receive mail:
Resident name, room number, house name
Ponderosa Commons
2075 West Mall
Vancouver, B.C. V6T 1Z2
Ritsumeikan-UBC
- General Inquiries
2525 West Mall
Vancouver, B.C. V6T 1W9
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.827.2778 | Fax: 604.822.6935 - Linzi Wong, Residence Life Manager
Email | Tel: 604.827.4047 - To send/receive mail:
Resident name, room number, Ritsumeikan-UBC House
c/o Orchard Commons
6363 Agronomy Road
Vancouver, B.C. V6T 1Z4
St. John's College
- General Inquiries
2111 Lower Mall
Vancouver, BC V6T 1Z4
Email | Website | Tel: 604.822.8788 | Fax: 604.822.8885 - Hours: Weekdays 9 am–4 pm (closed statutory holidays)
Thunderbird
- General Inquiries
6335 Thunderbird Crescent
Vancouver, B.C. V6T 2G9
Email | Tel: 604.822.2812 | Fax: 604.822.6935 - Front Desk
Weekdays 8 a.m. to 12 a.m. (midnight)
Email | Tel: 604.822.1233 | Fax: 604.822.9155 - Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959 - To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
6335 Thunderbird Crescent
Vancouver, B.C. V6T 2G9
Totem Park
- General Inquiries
2525 West Mall
Vancouver, B.C. V6T 1W9
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.3304 | Fax: 604.822.2833 - Bailey Kew, Residence Life Manager (South)
Email | Tel: 604.827.3036 - Paul Lee, Residence Life Manager (North)
Email | Tel: 604.822.2374 - To send/receive mail:
Resident name, room number, house name
Totem Park Residence
2525 West Mall
Vancouver, B.C. V6T 1W9
Walter Gage
- General Inquiries
5959 Student Union Blvd.
Vancouver, B.C. V6T 1K2
Email | Tel: 604.822.2811 | Fax: 604.822.6935 - Front Desk (24 hours)
Email | Tel: 604.822.1020 | Fax: 604.822.1001 - Katie MacGregor, Residence Life Manager
Email | Tel: 604.822.1071 - To send/receive mail:
Resident name
Room number
Walter Gage Residence
5959 Student Union Blvd.
Vancouver, B.C. V6T 1K2
All Residence Life Manager Emails.