Contact Us
To comply with privacy laws, UBC will not release information regarding an applicant/resident to anyone unless the applicant/resident provides written consent.
Parents & family members: If you are concerned about your student’s health or safety, if your student hasn’t returned your calls, or if your student is having a difficult time transitioning to life at UBC, learn more about what you can do and how we can help.
How to contact us
Due to COVID-19, the Student Housing Main Office is closed to in-person inquiries until further notice. However, during regular business hours, we remain open for phone and email inquiries.
Residence Front Desks, for residence areas that are currently open, remain available around the clock for phone, email, or in-person inquiries. We strongly recommend phone or email inquiries to help maintain the health of our staff, residents, and the UBC community.
- Student Housing and Community Services Main Office
2205 Lower Mall
Vancouver, BC V6T 1Z4
Regular Hours: Weekdays 8:30 am–4:30 pm (closed statutory holidays)
Fax: 604.822.6935
- General Inquiries | Winter Session | Residence Meal Plan
Email | Tel: 604.822.2811 | Winter Session Residence
Email | Tel: 604.822.2812 | Year Round Residence
Email | Tel: 604.822.2812 | Summer Session Residence
- Student Family Residence
Email | Tel: 604.822.4411
Send maintenance requests using the Online Service Centre.
Contact information for residence front desks and Residence Life Managers, plus residence mailing addresses.
Acadia Park
- General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604.822.4411 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
- Emma Chartrand, Residence Life Manager
Email | Tel: 604.822.6389
- To send/receive mail:
Resident name
Unit number and street name (see below)
Vancouver, BC
Postal code (see below):
- Acadia House V6T 1R9
- Fairview Place V6T 2E2
- Melfa Road V6T 1N4
- Melfa Lane V6T 2C5 (odd numbered units)
- Melfa Lane V6T 2C6 (even numbered units)
- Montgomery Place V6T 2C8 (odd)
- Montgomery Place V6T 2C7 (even)
- Pearkes Lane V6T 2C3 (odd)
- Pearkes Lane V6T 2C4 (even)
- Point Grey V6T 1R9
- President’s Row V6T 1L5
- Sopron House V6T 1R9
- Spirit Park V6T 1X7
- Tennis Crescent V6T 2C1 (odd)
- Tennis Crescent V6T 2E1 (even)
- Yalta Place V6T 1L7 (odd)
- Yalta Place V6T 2C2 (even)
Brock Commons – Tallwood House
- General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.1181
- Katie MacGregor, Residence Life Manager
Email | Tel: 604.827.2444
- To send/receive mail:
Resident name
Room number
Brock Commons – Tallwood House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Exchange
- General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.1181
- Katie MacGregor, Residence Life Manager
Email | Tel: 604.827.2444
- To send/receive mail:
Resident name
Room number
Exchange residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Fairview Crescent
- General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604.822.2811 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
- Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959
- To send/receive mail:
Resident name
Unit number
Fairview Crescent
Vancouver, BC
V6T 2B8 (odd-number units)
V6T 2B9 (even-number units)
Fraser Hall
- General Inquiries
2550 Wesbrook Mall
Vancouver, BC
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
- Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959
- To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Fraser Hall
2550 Wesbrook Mall
Vancouver, BC V6T 1Z1
Green College
- General Inquiries
6201 Cecil Park Road
Vancouver, BC V6T 1Z1
Email | Website | Tel: 604.822.6067 | Fax: 604.822.8742
- Hours: Weekdays 9 am–noon and 1 pm–4 pm (closed statutory holidays)
Iona House
- General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.1181
- Katie MacGregor, Residence Life Manager
Email | Tel: 604.827.2444
- To send/receive mail:
Resident name
Room number
Iona House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Marine Drive
- General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2811 (Winter Session)
Email | Tel: 604.822.2812 (Year Round)
Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.827.3242 | Fax: 604.827.3277
- Amy Stewart, Residence Life Manager
Email | Tel: 604.827.3200
- To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Marine Drive
2205 Lower Mall
Vancouver, BC V6T 1Z4
Orchard Commons
- General Inquiries
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2811 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.827.2778 | Fax: 604.822.6935
- Linzi Wong, Residence Life Manager (Bartlett House)
Email | Tel: 604.827.4047
- Joe Stevens, Residence Life Manager (Braeburn House)
Email | Tel: 604.827.4266
- To send/receive mail:
Resident name
Room number
Orchard Commons
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Pacific
- General Inquiries
Student Union Blvd.
Vancouver, BC
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Katie MacGregor, Residence Life Manager
Email | Tel: 604.827.2444
Ponderosa Commons
- General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.2708 | Fax: 604.822.3939
- Lyndon Duncan, Residence Life Manager
Email | Tel: 604.822.2673
- To send/receive mail:
Resident name
Room number
Ponderosa Commons
2075 West Mall
Vancouver, BC V6T 1Z2
St. John's College
- General Inquiries
2111 Lower Mall
Vancouver, BC V6T 1Z4
Email | Website | Tel: 604.822.8788 | Fax: 604.822.8885
- Hours: Weekdays 9 am–4 pm (closed statutory holidays)
Thunderbird
- General Inquiries
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9
Email | Tel: 604.822.2812 | Fax: 604.822.6935
- Front Desk
Weekdays 8 a.m. to 12 a.m. (midnight)
Email | Tel: 604.822.1233 | Fax: 604.822.9155
- Kawa Ada, Residence Life Manager
Email | Tel: 604.822.0959
- To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9
Walter Gage
Until further notice, Walter Gage residents will access the following services at Exchange residence: Residence Life Manager, Commonsblock amenities, residence front desk, and mail.
- General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Email | Tel: 604.822.2811 | Fax: 604.822.6935
- Front Desk (24 hours)
Email | Tel: 604.822.1181
- Katie MacGregor, Residence Life Manager
Email | Tel: 604.827.2444
- To send/receive mail:
Resident name
Room number
Exchange residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
All Residence Life Manager Emails.