Contact Us

To comply with privacy laws, UBC will not release information regarding an applicant/resident to anyone unless the applicant/resident provides written consent.

Parents & family members: If you are concerned about your student’s health or safety, if your student hasn’t returned your calls, or if your student is having a difficult time transitioning to life at UBC, learn more about what you can do and how we can help.

How to contact us

The Student Housing Main Office is open to in-person inquiries during regular business hours, in addition to phone and email inquiries.

Residence Front Desks remain available as indicated below for phone, email or in-person inquiries.

Student Housing and Community Services Main Office
2205 Lower Mall
Vancouver, BC V6T 1Z4
Regular Hours: Weekdays 8:30 am–4:30 pm (closed statutory holidays)
Fax: 604 822 6935
General Inquiries | Winter Session | Residence Meal Plan
Email | Tel: 604 822 2811 | Winter Session Residence
Email | Tel: 604 822 2812 | Year Round Residence
Email | Tel: 604 822 2812 | Summer Session Residence
Student Family Residence
Email | Tel: 604 822 4411

icon_MaintenanceSM Send maintenance requests using the Online Service Centre.

Residence contacts & mailing addresses

Contact information for residence front desks and Residence Life Managers, plus residence mailing addresses.

Acadia Park
General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604 822 4411 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 3172 | Fax: 604 822 2001
Emma Chartrand, Residence Life Manager
Email | Tel: 604 822 6389
To send/receive mail:
Resident name
Unit number and street name (see below)
Vancouver, BC
Postal code (see below):

  • Acadia House V6T 1R9
  • Fairview Place V6T 2E2
  • Melfa Road V6T 1N4
  • Melfa Lane V6T 2C5 (odd numbered units)
  • Melfa Lane V6T 2C6 (even numbered units)
  • Montgomery Place V6T 2C8 (odd)
  • Montgomery Place V6T 2C7 (even)
  • Pearkes Lane V6T 2C3 (odd)
  • Pearkes Lane V6T 2C4 (even)
  • Point Grey V6T 1R9
  • President’s Row V6T 1L5
  • Sopron House V6T 1R9
  • Spirit Park V6T 1X7
  • Tennis Crescent V6T 2C1 (odd)
  • Tennis Crescent V6T 2E1 (even)
  • Yalta Place V6T 1L7 (odd)
  • Yalta Place V6T 2C2 (even)

Brock Commons - Tallwood House
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 1181
Charlene Chia, Residence Life Manager
Email | Tel: 604 827 2444
To send/receive mail:
Resident name
Room number
Brock Commons – Tallwood House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Exchange
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 1181
Charlene Chia, Residence Life Manager
Email | Tel: 604 827 2444
To send/receive mail:
Resident name
Room number
Exchange residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Fairview Crescent
General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 3172 | Fax: 604 822 2001
Sahar Allen, Residence Life Manager 
Email | Tel: 604 822 0959
To send/receive mail:
Resident name
Unit number
Fairview Crescent
Vancouver, BC
V6T 2B8 (odd-number units)
V6T 2B9 (even-number units)

Fraser Hall
General Inquiries
2550 Wesbrook Mall
Vancouver, BC
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 3172 | Fax: 604 822 2001
Sahar Allen, Residence Life Manager 
Email | Tel: 604 822 0959
To send/receive mail:
Resident name
Room number
Fraser Hall
2550 Wesbrook Mall
Vancouver, BC V6T 1Z1

Green College
General Inquiries
6201 Cecil Park Road
Vancouver, BC V6T 1Z1
Email | Website | Tel: 604 822 6067 | Fax: 604 822 8742
Hours: Weekdays 9 am–noon and 1 pm–4 pm (closed statutory holidays)

Iona House
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 1181
Charlene Chia, Residence Life Manager
Email | Tel: 604 827 2444
To send/receive mail:
Resident name
Room number
Iona House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Marine Drive
General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604 822 2812 (Year Round)
Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 827 3242 | Fax: 604 827 3277
Nilou Rohani, Residence Life Manager (Buildings 1, 2 & 6)
Email | Tel: 604 827 3200
Abhijit Pandhari, Residence Life Manager (Buildings 4 & 5)
Email | Tel: 604 822 4364
To send/receive mail:
Resident name
Room number
Marine Drive
2205 Lower Mall
Vancouver, BC V6T 1Z4

Orchard Commons
General Inquiries
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 827 2778 | Fax: 604 822 6935
Arielle Maury, Residence Life Manager (Bartlett House)
Email | Tel: 604 827 4266
Calvin Cheung, Residence Life Manager (Braeburn House)
Email | Tel: 604 827 4047
To send/receive mail:
Resident name
Room number
Orchard Commons
6363 Agronomy Road
Vancouver, BC V6T 1Z4

Place Vanier
General Inquiries
1935 Lower Mall
Vancouver, BC V6T 1X1
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 2642 | Fax: 604 822 2636
Cassidy McGuinness, Residence Life Manager (Cariboo, Kootenay, Okanagan, Robson, Sherwood Lett, Tec De Monterrey and Tweedsmuir)
Email | Tel: 604 827 1462
Sahil Nandal, Residence Life Manager (Hamber, Korea-UBC, MacKenzie, Mawdsley and Ross)
Email | Tel: 604 822 6832
To send/receive mail:
Resident name
Room number, house name
Place Vanier Residence
1935 Lower Mall
Vancouver, BC V6T 1X1

Ponderosa Commons
General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 2708 | Fax: 604 822 3939
Daniel Damile, Residence Life Manager
Email | Tel: 604 928 2691
To send/receive mail:
Resident name
Room number
Ponderosa Commons
2075 West Mall
Vancouver, BC V6T 1Z2

Ritsumeikan-UBC House
General Inquiries
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 827 2778 | Fax: 604 822 6935
Calvin Cheung, Residence Life Manager
Email | Tel: 604 827 4047
To send/receive mail:
Resident name
Room number, Ritsumeikan-UBC House
c/o Orchard Commons
6363 Agronomy Road
Vancouver, BC V6T 1Z4

St. John's College
General Inquiries
2111 Lower Mall
Vancouver, BC V6T 1Z4
Email | Website | Tel: 604 822 8788 | Fax: 604 822 8885
Hours: Weekdays 9 am–4 pm (closed statutory holidays)

tə šxʷhəleləm̓s tə k̓ʷaƛ̓kʷəʔaʔɬ
General Inquiries
5955 Student Union Blvd.
Vancouver, BC
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 6565
Amy Stewart, Residence Life Manager
Email | Tel: 604 822 9323
To send/receive mail:
Resident name
Room number
tə šxʷhəleləm̓s tə k̓ʷaƛ̓kʷəʔaʔɬ
5955 Student Union Blvd.
Vancouver, BC V6T 1K2

Thunderbird
General Inquiries
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9
Email | Tel: 604 822 2812 | Fax: 604 822 6935
Front Desk
Hours: weekdays, 8 am to 12 am (midnight)
Email | Tel: 604 822 1233 | Fax: 604 822 9155
Sahar Allen, Residence Life Manager 
Email | Tel: 604 822 0959
To send/receive mail:
Resident name
Room number
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9

Totem Park
General Inquiries
2525 West Mall
Vancouver, BC V6T 1X1
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 3304 | Fax: 604 822 2833
Chi Chi Chikwavaire, Residence Life Manager (Dene, Kwakiutl, Nootka, and Shuswap Houses)
Email | Tel: 604 822 2374
Linzi Wong, Residence Life Manager (c̓əsnaʔəm, Haida, and Salish Houses)
Email | Tel: 604 827 4428
Matthew Lim, Residence Life Manager (həm̓ləsəm̓ and q̓ələχən Houses)
Email | Tel: 604 827 3036
To send/receive mail:
Resident name
Room number, house name
Totem Park Residence
2525 West Mall
Vancouver, BC V6T 1W9

Walter Gage
General Inquiries
5959 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604 822 2811 | Fax: 604 822 6935
Front Desk (24 hours)
Email | Tel: 604 822 1020
Eniola Folarin, Residence Life Manager
Email | Tel: 604 822 1071
To send/receive mail:
Resident name
Room number
Walter Gage residence
5959 Student Union Blvd.
Vancouver, BC V6T 1K2