Contact Us

To comply with privacy laws, UBC will not release information regarding an applicant/resident to anyone unless the applicant/resident provides written consent.

Parents & family members: If you are concerned about your student’s health or safety, if your student hasn’t returned your calls, or if your student is having a difficult time transitioning to life at UBC, learn more about what you can do and how we can help.

Student Housing and Community Services Main Office
2205 Lower Mall
Vancouver, BC V6T 1Z4
Regular Hours: Weekdays 8:30 am–4:30 pm (closed statutory holidays)
Fax: 604.822.6935
General Inquiries | Winter Session | Residence Meal Plan
Email | Tel: 604.822.2811 | Winter Session Residence
Email | Tel: 604.822.2812 | Year Round Residence
Email | Tel: 604.822.2812 | Summer Session Residence
Student Family Residence
Email | Tel: 604.822.4411

icon_MaintenanceSM Send maintenance requests using the Online Service Centre.

Residence contacts & mailing addresses

Contact information for residence front desks and Residence Life Managers, plus residence mailing addresses.

Acadia Park
General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604.822.4411 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
Emma Chartrand, Residence Life Manager
Email | Tel: 604.822.6389
To send/receive mail:
Resident name
Unit number and street name (see below)
Vancouver, BC
Postal code (see below):

  • Acadia House V6T 1R9
  • Fairview Place V6T 2E2
  • Melfa Road V6T 1N4
  • Melfa Lane V6T 2C5 (odd numbered units)
  • Melfa Lane V6T 2C6 (even numbered units)
  • Montgomery Place V6T 2C8 (odd)
  • Montgomery Place V6T 2C7 (even)
  • Pearkes Lane V6T 2C3 (odd)
  • Pearkes Lane V6T 2C4 (even)
  • Point Grey V6T 1R9
  • President’s Row V6T 1L5
  • Sopron House V6T 1R9
  • Spirit Park V6T 1X7
  • Tennis Crescent V6T 2C1 (odd)
  • Tennis Crescent V6T 2E1 (even)
  • Yalta Place V6T 1L7 (odd)
  • Yalta Place V6T 2C2 (even)

Brock Commons – Tallwood House
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.1181
Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444
To send/receive mail:
Resident name
Room number
Brock Commons – Tallwood House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Exchange
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.1181
Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444
To send/receive mail:
Resident name
Room number
Exchange residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Fairview Crescent
General Inquiries
2707 Tennis Crescent
Vancouver, BC
Email | Tel: 604.822.2811 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
Kawa Ada, Residence Life Manager 
Email | Tel: 604.822.0959
To send/receive mail:
Resident name
Unit number
Fairview Crescent
Vancouver, BC
V6T 2B8 (odd-number units)
V6T 2B9 (even-number units)

Fraser Hall
General Inquiries
2550 Wesbrook Mall
Vancouver, BC
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.3172 | Fax: 604.822.2001
Kawa Ada, Residence Life Manager 
Email | Tel: 604.822.0959
To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Fraser Hall
2550 Wesbrook Mall
Vancouver, BC V6T 1Z1

Green College
General Inquiries
6201 Cecil Park Road
Vancouver, BC V6T 1Z1
Email | Website | Tel: 604.822.6067 | Fax: 604.822.8742
Hours: Weekdays 9 am–noon and 1 pm–4 pm (closed statutory holidays)

Iona House
General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1K2
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.1181
Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444
To send/receive mail:
Resident name
Room number
Iona House
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

Marine Drive
General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2811 (Winter Session)
Email | Tel: 604.822.2812 (Year Round)
Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.827.3242 | Fax: 604.827.3277
Amy Stewart, Residence Life Manager
Email | Tel: 604.827.3200
To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
Marine Drive
2205 Lower Mall
Vancouver, BC V6T 1Z4

Orchard Commons
General Inquiries
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2811 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.827.2778 | Fax: 604.822.6935
Linzi Wong, Residence Life Manager (Bartlett House)
Email | Tel: 604.827.4047
Joe Stevens, Residence Life Manager (Braeburn House)
Email | Tel: 604.827.4266
To send/receive mail:
Resident name
Room number
Orchard Commons
6363 Agronomy Road
Vancouver, BC V6T 1Z4

Place Vanier (temporarily closed)

For information, please visit the Place Vanier web page or contact the Student Housing Main Office.

Ponderosa Commons
General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.2708 | Fax: 604.822.3939
Lyndon Duncan, Residence Life Manager
Email | Tel: 604.822.2673
To send/receive mail:
Resident name
Room number
Ponderosa Commons
2075 West Mall
Vancouver, BC V6T 1Z2

Ritsumeikan-UBC (temporarily closed)

For information, please visit the Ritsumeikan-UBC House web page or contact the Student Housing Main Office.

St. John's College
General Inquiries
2111 Lower Mall
Vancouver, BC V6T 1Z4
Email | Website | Tel: 604.822.8788 | Fax: 604.822.8885
Hours: Weekdays 9 am–4 pm (closed statutory holidays)

Thunderbird
General Inquiries
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9
Email | Tel: 604.822.2812 | Fax: 604.822.6935
Front Desk
Weekdays 8 a.m. to 12 a.m. (midnight)
Email | Tel: 604.822.1233 | Fax: 604.822.9155
Kawa Ada, Residence Life Manager 
Email | Tel: 604.822.0959
To send/receive mail:
Resident name
Mailbox number (assigned at check-in)
6335 Thunderbird Crescent
Vancouver, BC V6T 2G9

Totem Park (temporarily closed)

For information, please visit the Totem Park web page or contact the Student Housing Main Office.

Walter Gage
Until further notice, Walter Gage residents will access the following services at Exchange residence: Residence Life Manager, Commonsblock amenities, residence front desk, and mail.

General Inquiries
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1
Email | Tel: 604.822.2811 | Fax: 604.822.6935
Front Desk (24 hours)
Email | Tel: 604.822.1181
Holly Dysserinck, Residence Life Manager
Email | Tel: 604.827.2444
To send/receive mail:
Resident name
Room number
Exchange residence
5960 Student Union Blvd.
Vancouver, BC V6T 1Z1

All Residence Life Manager Emails.