Contact Us
To comply with privacy laws, UBC is not able to release information regarding an applicant or resident to a third-party. Learn more.
Amended Main Office hours
The SHCS main office will be closed on the following days: March 27, April 3, April 6, April 10 and April 17.
In addition, the Main Office will be open with reduced hours from April 20–April 23:
- Monday, April 20: Open 10 am–2 pm for in-person inquiries
- Tuesday, April 21: Open 10 am–2 pm for in-person inquiries
- Wednesday, April 22: Open 10 am–2 pm for in-person inquiries
- Thursday, April 23: Open 10 am–2 pm for in-person inquiries
- Student Housing and Community Services Main Office
2205 Lower Mall, Marine Drive, Building 6
Vancouver, BC V6T 1Z4
Regular Hours: Monday–Friday, 8:30 am–4:15 pm (closed statutory holidays)
- General Inquiries | Winter Session | Year Round Residence | Residence Meal Plan
information@housing.ubc.ca | Tel: 604 822 2811
- Summer Session | Student Family Residence
summer@housing.ubc.ca | Tel: 604 822 2811 | Summer Session Residence
family@housing.ubc.ca | Tel: 604 822 2811 | Student Family Residence
Send maintenance requests using the
Online Service Centre.
 Send Residence Meal Plan questions to Mealplan.foodserv@ubc.ca
Contact information for residence front desks and Residence Life Managers, plus residence mailing addresses.
Acadia Park
- General Inquiries
2707 Tennis Crescent
Vancouver, BC
family@housing.ubc.ca | Tel: 604 822 2811Â | Fax: 604 822 6935
- Front Desk (7 am–11 pm)
acadia@housing.ubc.ca | Tel: 604 822 3172 | Fax: 604 822 2001
- Emma Chartrand, Residence Life Manager
emma.chartrand@ubc.ca| Tel: 604 822 6389
- To send/receive mail:
Resident name
Unit number and street name (see below)
Vancouver, BC
Postal code (see below):
- Acadia House V6T 1R9
- Fairview Place V6T 2E2
- Melfa Road V6T 1N4
- Melfa Lane V6T 2C5 (odd numbered units)
- Melfa Lane V6T 2C6 (even numbered units)
- Montgomery Place V6T 2C8 (odd)
- Montgomery Place V6T 2C7 (even)
- Pearkes Lane V6T 2C3 (odd)
- Pearkes Lane V6T 2C4 (even)
- Point Grey V6T 1R9
- President’s Row V6T 1L5
- Sopron House V6T 1R9
- Spirit Park V6T 1X7
- Tennis Crescent V6T 2C1 (odd)
- Tennis Crescent V6T 2E1 (even)
- Yalta Place V6T 1L7 (odd)
- Yalta Place V6T 2C2 (even)
Place Vanier
- General Inquiries
1935 Lower Mall
Vancouver, BC V6T 1X1
information@housing.ubc.ca | Tel: 604 822 2811 | Fax: 604 822 6935
- Front Desk (7 am–11 pm)
vanier@housing.ubc.ca | Tel: 604 822 2642 | Fax: 604 822 2636
- Matthew Lim, Residence Life Manager (Cariboo, Kootenay, Okanagan, Robson, Sherwood Lett, Tec De Monterrey and Tweedsmuir)
matthew.lim@ubc.ca | Tel: 604 827 1462
- Ivona Zivkovic, Residence Life Manager (Korea-UBC, Mawdsley, Hamber, Mackenzie and Ross Houses)
ivona.zivkovic@ubc.ca | Tel: 604 822 6832
- To send/receive mail:
Resident name
Room number, house name
Place Vanier Residence
1935 Lower Mall
Vancouver, BC V6T 1X1
Ponderosa Commons
- General Inquiries
2205 Lower Mall
Vancouver, BC V6T 1Z4
information@housing.ubc.ca | Tel: 604 822 2811Â | Fax: 604 822 6935
- Front Desk (7 am–11 pm)
pond@housing.ubc.ca | Tel: 604 822 2708 | Fax: 604 822 3939
- Malak Aiad, Residence Life Manager
malak.aiad@ubc.ca | Tel: 604 822 2673
- To send/receive mail:
Resident name
Room number
Ponderosa Commons
2075 West Mall
Vancouver, BC V6T 1Z2
Ritsumeikan-UBC House
- General Inquiries
6363 Agronomy Road
Vancouver, BC V6T 1Z4
information@housing.ubc.ca | Tel: 604 822 2811 | Fax: 604 822 6935
- Front Desk (7 am–11 pm)
orchard@housing.ubc.ca | Tel: 604 827 2778 | Fax: 604 822 6935
- Calvin Cheung, Residence Life Manager
calvinj.cheung@ubc.ca | Tel: 604 827 4047
- To send/receive mail:
Resident name
Room number, Ritsumeikan-UBC House
c/o Orchard Commons
6363 Agronomy Road
Vancouver, BC V6T 1Z4
Totem Park
- General Inquiries
2525 West Mall
Vancouver, BC V6T 1X1
information@housing.ubc.ca | Tel: 604 822 2811 | Fax: 604 822 6935
- Front Desk (7 am–11 pm)
totem@housing.ubc.ca | Tel: 604 822 3304 | Fax: 604 822 2833
- Chi Chi Chikwavaire, Residence Life Manager (Dene, Kwakiutl, Nootka, and Shuswap Houses)
chi.chikwavaire@ubc.ca | Tel: 604 822 2374
- Carlie Thompson, Residence Life Manager (c̓əsnaʔəm, Haida, and Salish Houses)
carlie.thompson@ubc.ca | Tel: 604 827 4428
- Matthew Lim, Residence Life Manager (həm̓ləsəm̓ and q̓ələχən Houses)
matthew.lim@ubc.ca | Tel: 604 827 3036
- To send/receive mail:
Resident name
Room number, house name
Totem Park Residence
2525 West Mall
Vancouver, BC V6T 1W9