Prospective residents
Meal plan: Totem Park, Place Vanier & Orchard Commons
Current residents
Returning residents

Prospective undergraduate residents

When can I apply to live in residence?
Who is eligible to live in residence?
Who gets priority to live in residence?
How are residence offers sent?
What if I don’t respond to the offer by the deadline?
What if I’m unable to pay a deposit?
What if I don’t want to live in the area I’m offered?
How much does it cost to live in residence?
How can I pay fees?
How can I check my account balance?
Can someone else call the main office on my behalf to ask about my application or fees?
Do I have to buy a meal plan?
Can I bring my car?
Can first year students request a roommate?
Can I contact my roommate (s) before moving in?
When can I move into residence?
Can I move in early?

Meal Plan: Totem Park, Place Vanier & Orchard Commons

Is it mandatory?
How much does it cost?
How do I pay?
When do I pay?
Where can I use my card?
What if my card is lost or stolen?
What happens when there’s no money left on my card?
What if I have money left on my card at the end of the term?
Can I cancel my meal plan?
What about meal plans for other residents?
My question is not here. Who can I contact?

Current residents

What if someone calls the main office to get in touch with me?
Who do I contact about lost or stolen keys?
What if residence property needs maintenance?
Does UBC cover damages to my personal property?
Can I switch rooms with someone?
What if there is a conflict within residence?
What happens during the winter break?
When is the deadline to move out of residence?
Where can I dispose of garbage and unwanted items when I move out?
Are there fees when moving out?
What is the policy for cancelling a Residence Contract?

Returning & graduate residents

How are rooms assigned in Winter Session for students who don't get priority?
When is the application deadline?
What happens after I apply?
What are my chances of receiving a Winter Session Residence offer?
How do I increase my chances of getting into residence?
What about roommate requests?
What if I change my mind about living in residence?
Are sublets allowed?

Subletting FAQs

Do I need permission to sublet?
Who am I able to sublet my unit to?
When am I able to sublet my unit?
Which Residence areas are able to sublet their unit?
What is the shortest amount of time I can sublet for?
How far in advance do I need to submit my sublet application form?
When am I able to sublet my unit?
I just received my housing offer and it is less than 30 days before I will be leaving town. What should I do?
How long does it take approximately for my form to be processed once I submit it?
Can Student Housing & Hospitality Services help me to find a sublessee?
Who pays for rent while I am subletting my residence unit?
I am leaving campus before my sublessee arrives. How can they get the keys to my unit?
Can my sublessee receive mail while they are staying in my residence unit?
What happens if my sublessee loses the key to my unit?
What happens if my sublessee violates the UBC Student Housing & Hospitality Services Residence Agreement?